15th December 2020

9am – 3pm GMT








“Our modern Industrial Strategy sets out the Government’s ambition to make the UK the world’s most innovative economy, and place us at the forefront of the technologies of the future. This means realising the potential of emerging technologies for all, including through delivery of high quality public services.”

The UK is considered as one of the most technically advanced nation in the world. Since the launch of the Government Transformation Strategy in 2016, a great amount of progress has been made to improve citizen centric service delivery, as well as building world class digital tools for civil servants in workplaces. Whilst significant progress has been made in digital government since the launch of the transformation strategy, more can be done to deliver citizen centric services that are delivered effectively.

Following the launch of the Government Technology Innovation Strategy, there has been more focus on digital technologies to be increasingly used across the public sector. The GovTech Conference will explore the challenges and opportunities that are available to deliver solution focused services.

The Covid-19 pandemic has also generated further debate in how effective and reliable technological solutions, provided by the government actually are. Issues such as development time, data sets, ease of access, and even confirmation bias in the case of the recent exam grading algorithm.

Join us for Salford Professional Development’s annual GovTech Conference where experts will examine key issues highlighted across government departments, share case studies on successful implementation of citizen centric services. Central to this, is the importance of collaboration between the private and public sector to improve service delivery.

Highlights of the GovTech Conference include:

GovTech Conference

Please note timings/speakers/topics are subject to change

15th December 2020


Conference Opens: exhibition and networking


Opening Keynote: Conversation about Parliaments in the face of the COVID-19 Pandemic

Insight into the future technological changes to our UK Parliament

Tracey Jessup
Chief Digital & Information Officer, Parliamentary Digital Service


Adapt To Survive: Citizen Engagement Solutions That Evolve With Your Organisation

2020 has placed immense pressure on the public sector to provide exceptional citizen engagement amidst unprecedented turbulence. Public sector organisations have been expected to handle huge contact spikes, proactively communicate with citizens, prioritise vulnerable residents, and keep up with new consumer communication habits, all whilst staff have been working remotely. Has your citizen engagement technology been able to adapt to these demands? Can your service dynamically evolve with the changing needs of your citizens? Join Martin Taylor, Deputy CEO and Co-Founder of Content Guru, to discover how to build an adaptable citizen communications solution that will allow you to dynamically support your citizens in the long-term.

Martin Taylor
Deputy CEO/Co-Founder, Content Guru


From Resilience to Reimagination - The Government’s role in defining the 'new normal'

Join this session to learn how Governments implemented fast changes and embraced digitalisation as they reacted to the Covid19 pandemic. With offices shutting down the public sector as relied more and more on digital platforms to help them communicate and deliver services to residents and citizens. Asim will demonstrate how digital has been welcomed and rolled out throughout the sector.

Asim Ali
VP of UK Sales, Granicus




The CPS Transformation Journey

Discussion around a little bit about the CPS, our digital journey, the highs, lows and reflections. We are a leading voice in transforming the criminal justice system, using our legal expertise and digital capability to make the public safer and build the confidence of our diverse communities.

Fiona James
Deputy Director Digital, Crown Prosecution Service


AI: Find what you’re really looking for

In this session you will learn about the power of AI and how it can help make your content more discoverable, whether you are a librarian, researcher or content curator. You will see concrete examples and case studies of how AI technology can be applied in your setting to optimise and leverage your content

Manisha Bolina
Vice President, Yewno


The Digital Revolution: Intelligent Automation for Citizen Engagement

Unforeseen disasters can cause your contact centre to flood with calls. When queues expand beyond your agents’ capacity to service enquiries quickly, mere scalability shouldn’t be your only response. The digital revolution is here. With the help intelligent automation, you can provide your citizens with immediate responses to their queries, across the channel of their choice. With uses ranging from self-service and proactive communications to contact routing and knowledge management, join Martin Taylor, Deputy CEO and Co-Founder of Content Guru, to explore the world of intelligent automation for citizen engagement.

Martin Taylor
Deputy CEO/Co-Founder, Content Guru




FinTech Future

Discusses the developments taking place in the future of banking, finance services & payments

Ritesh Jain
Co-Founder Infynit /Advisor G20 GPFI, HBR| MIT/ Former COO, HSBC


Experience in Transforming portfolio management in an agile landscape

Discusses the strengthening competence and establishing a "single source of truth”

Luiz Dias
Head of Digital Transformation Portfolio, DWP Digital


Transforming EdTech practices in Wales – a national approach

Discusses the transformational impact of digital learning

Chris Owen
Deputy Director Digital Learning at Llywodraeth Cymru / Welsh Government




The Pathways to Employability

Discusses case studies of how coding skills are changing lives during the pandemic

David Muir
CEO/Co-Founder, Code Nation


The Future of Work

The presentation will chart the city council’s journey to agile working and the opportunity presented by the global pandemic to accelerate this programme.

Debbie Brown
Strategic Director of Service Reform, Salford City Council


Live Event Ends

The Auditorium Sessions & Resource Center are available until January 15th, 2021. Come back and watch the sessions you missed or download/share any of the materials.

Who Should Attend?

  • Chief Information Officers
  • Chief Technology Officers
  • Chief Technology Officers
  • Chief Data Officers
  • Head of IT Services
  • Head of Business Intelligences
  • Strategy Leads
  • Directors of Innovation
  • Heads of Research
  • Heads of Digital
  • Heads of IT Services
  • Software Engineers
  • Heads of Policy
  • Data Managers
  • IT Project Managers
  • Digital Engagement Mangers
  • Security analysts
  • Data Analysts
  • Programme Managers



Frequently Asked Questions

vFairs can be accessed through all devices without installing any software. However, our webinars are powered through zoom. You will not need a zoom account to access the webinars, but your device must be zoom compatible. Devices provided from your workplace may not be zoom compatible, and in this case we recommend use of a personal device.
To visit booths, and chat with exhibitors you can click the “Exhibition Hall” button and that will take you directly to the exhibit hall.
This event is designed specifically for professionals working within the field of government technology. If you are a supplier or sales representative and would like to enquire as to how to attend the event, please give us a call on 0161 295 300
This is an online event. You do not have to travel to any specific location. You can participate anywhere that you have internet access. The event is accessible from desktop, mobile and tablet devices.
Yes. Like any physical event, we will have a swag bag for you! You can add all of the documents available to the online swag bag in your account and then email them to yourself at the end of the event.
Yes, the majority of our content will be accessible for 30 days post event where you can listen to content on-demand.
Your login details will be emailed to you ahead of the event. You can use these details to access the online event, if you haven’t received this please do check your junk mail.